At Loxir, we are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR). This GDPR Policy outlines how we collect, process, store, and protect your personal data, and your rights regarding your data under the GDPR.
1. Data Controller
Loxir operates as the data controller for any personal data you provide when using our platform. As the data controller, we determine the purposes and means of processing your personal data.
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, email address, phone number, and company details.
- Account Information: Login credentials, account settings, and preferences.
- Usage Information: Data on how you use our platform, including interactions with features, pages visited, and other usage details.
- Technical Information: IP address, device type, browser type, and other technical data automatically collected when you use our services.
3. How We Use Your Personal Data
We process your personal data for the following purposes:
- To Provide Services: To create and manage your account, process transactions, and deliver the services you have requested.
- To Communicate with You: To send you important updates, respond to your inquiries, and provide customer support.
- To Improve Our Services: To analyze usage data and improve our platform’s functionality and user experience.
- To Ensure Compliance: To comply with legal obligations, protect our rights, and ensure the security of our platform.
4. Lawful Basis for Processing
We process your personal data based on one or more of the following lawful bases:
- Consent: You have given us explicit consent to process your data for specific purposes.
- Contractual Necessity: Processing is necessary for the performance of a contract with you or to take steps prior to entering into a contract.
- Legitimate Interests: Processing is necessary for our legitimate interests, provided these are not overridden by your interests or fundamental rights.
- Legal Obligation: Processing is necessary to comply with legal obligations.
5. Your Rights Under the GDPR
Under the GDPR, you have the following rights regarding your personal data:
- Right of Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request the deletion of your personal data under certain conditions.
- Right to Restrict Processing: You have the right to request the restriction of processing of your personal data under certain conditions.
- Right to Data Portability: You have the right to request the transfer of your personal data to another organization or to you, in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data under certain conditions.
- Right to Withdraw Consent: You have the right to withdraw your consent at any time, where processing is based on your consent.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your information, no method of transmission over the Internet or electronic storage is 100% secure.
8. Third-Party Data Transfers
We may transfer your personal data to third-party service providers that help us operate our platform. We ensure that any third parties we share data with are GDPR-compliant and provide adequate data protection measures.
9. Making a GDPR Request
If you wish to exercise any of your rights under the GDPR, please fill out the GDPR Request Form below, and we will respond to your request within 30 days.
10. Contact Us
If you have any questions or concerns about this GDPR Policy or our data practices, please contact us.
